Prefinished Hardwood Flooring - Comments
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I recently installed natural kempas prefinished solid hardwood flooring in my kitchen. While moving the refrig I put 2 dents not scratches in the floor how can this be repaired? Also should I put some sealer or wax on the floor? the finish is an aluninum oxide. Product brand is Woods of Distinction if that matters.
jack mcdermott at December 9, 2008 07:22 AM
Posted by: jack mcdermott at December 9, 2008 07:22 AMHello
Last week I had solid red oak pre finished flooring installed in my living room, hallways and two bedrooms. Last night workers put a "sealer" on the flooring (told to do so by the contractor. He even said to lightly sand which the worker did not). I thought it sounded odd. This afternoon my beautiful floor looks horrible! It's streaked, has dull areas, tiny pits and globs of goo.
After doing some research, I found he used Minwax floor reviver on the floor. Also, I learned that nothing was suppose to be put on the floor (no sealer). I called my contractor and he verified that the worker used the wrong product (he still insists that it needed to be sealed which I don't think it did. And he is not admitting that he said it needed sanding).
Tomorrow he is sending out the original worker who installed the floor to see if he can clean it off. According to Miniwax and several floor professionals I contacted, the only way to get it off is to sand it off. Needless to say I am very upset.
calicobox at December 12, 2008 05:13 PM
Posted by: calicobox at December 12, 2008 05:13 PMHi Jack, You really can't repair the dent, except maybe by filling in with wood putty, staining the putty and finishing the puttied area.
You need to check your warranty to see if putting additional finishes voids the warranty - it probably does. If you don't care whether or not you void the warranty, give the manufacturer a call and see what they recommend using. Chances are, you'll have to strip the manufacturerd coating off first.
The Flooring Lady at December 13, 2008 09:31 PM
Posted by: The Flooring Lady at December 13, 2008 09:31 PMHi there Calicobox! I'm so sorry to hear you're having such problems with your contractor's worker. Take heart though - it sounds like he's more than willing to make everything right by you, his customer, whom he must care about doing a good job for and keeping happy! While it's already been a muck-up, he's trying to do the right thing, so please be patient and let him fix it - just make sure that it does wind up being to your satisfaction in the end.
The Flooring Lady at December 13, 2008 09:34 PM
Posted by: The Flooring Lady at December 13, 2008 09:34 PMHi
Thank you for the response and the support.
Two workers came to check the floor. They tried lacquer thinner and then paint thinner to try to clean the floor. Boy did it make the problem worse! They said there was nothing they could do to correct the problem and left.
My contractor came out today and checked the floor. He mentioned over the phone that he could sand and re-stain the floors.
After he checked the floor he asked, what do you want? What will make you happy? I said a new floor. He said no problem, he would replace it. Thank goodness! I agonized all weekend if I should accept it sanded and re-stained or ask for a new floor. I knew I wouldn't be happy going the sanded way.
I hired this company because of their reputation. I didn't want a fly by night company that I couldn't trust (I had a horrible experience with a roofer).
It looks like I made the right decision to hire this company. He said no problem, I will get you a new floor! I really expected some resistance. The contractor said I told you I wouldn't leave the job until you were completely satisfied with everything.
It's been raining for several days. We will have a few clear days at the end of the week then more rain. The floor is on hold for a week or so. That is OK. I know I am getting it replaced. It is such a relief! You can bet I will watch every step they make with installing the new floor.
BTW the product the first worker used on the floor was Minwax High Gloss Floor Reviver. Never ever use it on your new flooring (I'm sure it must be a good product if used correctly). I Googled information on this product and found several people have made the mistake of using it on new flooring. The only way to remove this product is by sanding.
calicobox at December 15, 2008 05:02 PM
Posted by: calicobox at December 15, 2008 05:02 PMSo glad to hear everything will be OK eventually and glad to hear how relieved you sound! I'd sure hate to be on the receiving end of the workers - they've cost him a lot of money.
The Flooring Lady at December 16, 2008 08:58 AM
Posted by: The Flooring Lady at December 16, 2008 08:58 AMHello again
What do you think of the iRobot Roomba Vacuum Cleaner Robot Cleaning sytem for a pre finished hardwood floor?
Several friends use them and they love them.
Thank you.
calicobox
calicobox at December 17, 2008 03:41 PM
Posted by: calicobox at December 17, 2008 03:41 PMHi again. I was looking at this one http://cgi.ebay.com/iROBOT-ROOMBA-530-NEW-in-sealed-box-FREE-Giftwrapping_W0QQitemZ180314160024QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item180314160024&_trksid=p3286.c0.m14&_trkparms=72%3A1205%7C66%3A2%7C65%3A12%7C39%3A1%7C240%3A1318%7C301%3A0%7C293%3A1%7C294%3A50 but it says it has a beater bar and I read that's not good for hardwood floors.
?
calicobox at December 17, 2008 03:47 PM
Posted by: calicobox at December 17, 2008 03:47 PMHi Calicobox, Sorry so long to reply, my computer crashed! *sigh* I have a couple friends who have this product and they love them too. They don't have prefinished hardwood floors though. So long as it's made to NOT scratch up a hardwood floor (and I would think it is designed this way!), it should be fine.
The Flooring Lady at December 23, 2008 10:54 AM
Posted by: The Flooring Lady at December 23, 2008 10:54 AM
Hi Flooring Lady!
Almost 2 years ago, I had prefinished hardwoods installed throughout my living, kitchen and formal dining room. About 3 weeks ago, I was walking through the formal dining room and kitchen, in high heeled boots (that had a nail in the heel that I was unaware). Ordinarily, walking in heeled boots would not do anything to the flooring. However, because the nail was there, I have about 100 little indentions in the prefinished hardwood wood. Is there anything I can do to repair this problem? Thanks,
TJ
Nail Walker at January 3, 2009 07:49 AM
Posted by: Nail Walker at January 3, 2009 07:49 AMComment Page: 1 | 2 | 3 | 4 | 5 | 6
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