Berber Carpet Problems - Comments
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6 months ago we had our 10 year old berber carpet replaced with basicly the same stuff.(dont know brands or type) The old berber had (2) snaggs/runs in it and I can tell you when and how they both happened over the years we lived on it. The problems staterd just 40 hours after the new berber was installed. Started with one loop popping up before we actlually moved all the furnature in. 4 days latter our vaccum pulled up a seam. We were told we would have new carpet but we allowed them to repair the problem area. Over the course of the next 2 months there were 3 more loops that poped up. One of which our child pulled and made a big mess. And finally the sixth problems occured 6 months after it was installed and that was a seam pulled up by our $500 Dyson vaccum. thank you eric
We were told that this is our problem by both the manufacture and seller. My question is.... does this sould like normal or excessive wear on the new carpet?
Eric at February 18, 2008 06:02 PM
Posted by: Eric at February 18, 2008 06:02 PMWell, your question actually has two questions embedded, in my opinion. Berber can have problems with running, as you have found before. So in that sense what you have is normal.
But what's not normal is the amount and speed with which your carpet is falling apart. It seems to me you have at least a bad installation and possibly a cheap carpet (no offense intended). Did the Seller connect you to the Installer? I'm guessing the Installer didn't follow normal procedure for installing Berber carpet and is huge source of your problem.
Good luck in getting satisfaction on a less than satisfactory situation.
The Flooring Lady at February 19, 2008 10:34 AM
Posted by: The Flooring Lady at February 19, 2008 10:34 AMYou need an indendent inspector to come out and check the tuft bind on the carpet.On the seams sounds like the installer did not seal the seams, thats the only reason a seam would unravel.
Billy at February 25, 2008 07:03 PM
Posted by: Billy at February 25, 2008 07:03 PMHello, I rented an apartment with 2 year old Berber carpeting. I tried to keep it clean, but after a year, it got pretty dirty in high-traffic areas, and my landlady is claiming I "ruined" it. It also snagged and ran unbelievably easily.
I don't know how much she paid for it, but she claims it was $1200 for around 400 square feet.
Can you steer me toward some information on pricing and the life expectancy of such carpeting?
Many thanks.
Kate at April 2, 2008 10:52 AM
Posted by: Kate at April 2, 2008 10:52 AMIt depends on what the Berber carpet is made of as to its longevity. The quality of the padding impacts the longevity too. Berber carpet does snag easily and gets matted down in high traffic areas.
I'm going to make the same recommendation here that I did to Billy: get an independent inspector to come out to take a look, tell you what the fiber is, and tell you if they think you were excessively hard on the carpet or if it's normal for it to look like that now.
I'd appreciate hearing back from you about what you found. Good luck.
The Flooring Lady at April 2, 2008 11:38 AM
Posted by: The Flooring Lady at April 2, 2008 11:38 AMnew 100% wool berber the more it's vaccumed the lumpier it becomes. made two complaints to retailer ,so far no reply. Can 'hear' underlay under foot. help!
helen at April 14, 2008 03:47 AM
Posted by: helen at April 14, 2008 03:47 AMI'm going to guess the carpet wasn't stretched adequately. Walking across it and moving furniture will make it seem lumpy too.
If you can hear the carpet padding you must have what I associate with an inexpensive one, one that has a plastic-like top surface. If I'm right about that I see your choices being remove it and put a pad down that doesn't have that surface, or put another pad on top of that one. You also have the option of living with it. I think removing it is your best choice if you hate it as much as I would.
The Flooring Lady at April 14, 2008 07:52 AM
Posted by: The Flooring Lady at April 14, 2008 07:52 AMI just had berber carpet installed a week ago and noticed under the base in some spots there is a gap. The edges on the stairs, where the berber meets the wall, looks a little rough also. I was just wondering if this is poor quality work or just happens with new carpet installation.
I don't want to call and complain if it is'nt the installers fault.
Thanks in advance
Greg at May 2, 2008 09:50 PM
Posted by: Greg at May 2, 2008 09:50 PMHi Greg! Sounds like you should probably call the installer or store where you bought the carpet and tell them what you see and encourage them to come back out and see for thereselves. Remember, I don't know where you bought your carpet and if they had their own installers or if you hired one that wasn't from where you bought it.
The Flooring Lady at May 3, 2008 09:29 PM
Posted by: The Flooring Lady at May 3, 2008 09:29 PM
Hi, I am renting and the carpet was new when we moved in. It is a berber carpet. At the entry way the carpet was not transitioned onto the vinyl floor and had frayed edges. It has completely unraveled all around the area where the edge of the carpet is. I feel that I am not responsible for the wear on the carpet. Also my vacuum has made some threads pull up and unravel throughout the apartment. Can areas be replaced without replacing the entire apartment? Where do they put seams when replacing? I am just trying to get a feel for how much this will cost me if my landlord puts it on me.
Thank you Julie
Julie at June 30, 2008 06:38 PM
Posted by: Julie at June 30, 2008 06:38 PMComment Page: 1 | 2
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